Dukaan, the popular e-commerce platform for small businesses, is set to undergo a significant transformation with a slew of updates and changes to its store plans. These changes are part of Dukaan's ongoing effort to enhance its services and provide better value to store owners. Here's what you need to know about the updates and how they will affect your Dukaan experience.
New Plans Launched: Free, Starter, Growth
Starting from October 1, 2023, Dukaan has introduced three new store plans: Free, Starter, and Growth. These plans are designed to offer more flexibility and affordability to store owners, making it easier for businesses of all sizes to thrive in the online market.
- Free Plan: This new plan is ideal for entrepreneurs who are just starting their e-commerce journey. It's cost-effective and a great way to test the waters of online selling.
- Starter Plan: The Starter Plan offers more features and resources than the Free Plan, making it suitable for businesses looking to scale up. It provides additional tools to boost your online store's performance.
- Growth Plan: For established businesses with growth ambitions, the Growth Plan is the perfect choice. It provides advanced features and resources to help you expand your online presence and reach more customers.
Effective Dates for Plan Updates
The updates for the existing Silver, Gold, and Platinum plans will be effective from October 11, 2023. Store owners on these older plans will see several changes in pricing and services that align with Dukaan's evolving strategy.
Changes for Silver, Gold, and Platinum Plans
- Access to Dukaan Seller Web: A significant change is the expansion of access to the Dukaan Seller Web. This feature will now be accessible across all plans, including the Silver Plan. This enhancement ensures that store owners at all levels can benefit from Dukaan's web-based management tools.
- Introduction of Dukaan Service Fee: Dukaan is introducing a service fee that will be charged for every order processed through the Dukaan platform. It's important to note that this service fee is separate from payment gateway charges. The service fee structure varies according to your plan. More details can be found in the following articles:
Dukaan Service Fee and Payment Gateway Charges
Dukaan Credits, Bills, and Invoicing
Changes in Pricing
The changes in pricing are as follows:
- Silver Plan: The old 2.99% payment gateway fees have been removed, and a new pricing structure of 4.99% Dukaan Service fee, along with payment gateway charges, will be applicable from October 11, 2023.
- Gold Plan: The old 1.99% payment gateway fees have been removed, and a new pricing structure of 3.99% Dukaan Service fee, along with payment gateway charges, will be applicable from October 11, 2023.
- Platinum Plan: The old 0.99% payment gateway fees have been removed, and a new pricing structure of 1.99% Dukaan Service fee, along with payment gateway charges, will be applicable from October 11, 2023.
Here's a breakdown of the new service fees and other charges for each plan:
- Free Plan: A 4.99% service fee, with a maximum fee cap of 200 INR (or 2.5 USD) per order. Payment gateway charges will apply as per your chosen gateway.
- Starter Plan: A 3.99% service fee, with a maximum fee cap of 200 INR (or 2.5 USD) per order. Payment gateway charges will apply as per your chosen gateway.
- Growth Plan: A 1.99% service fee, with a maximum fee cap of 200 INR (or 2.5 USD) per order. Payment gateway charges will apply as per your chosen gateway.
- Silver Plan: A 4.99% service fee, with a maximum fee cap of 200 INR (or 2.5 USD) per order. The old 2.99% payment gateway fees have been deprecated, and new charges will apply as per your chosen gateway.
- Gold Plan: A 3.99% service fee, with a maximum fee cap of 200 INR (or 2.5 USD) per order. The old 1.99% payment gateway fees have been deprecated, and new charges will apply as per your chosen gateway.
- Platinum Plan: A 1.99% service fee, with a maximum fee cap of 200 INR (or 2.5 USD) per order. The old 0.99% payment gateway fees have been deprecated, and new charges will apply as per your chosen gateway.
Stay Informed
Dukaan is committed to transparency and will communicate changes through its platform. Any updates to the Terms and Policies will be published on the Dukaan platform. These changes will automatically become effective immediately after publication. To stay informed and up to date with any amendments, it's advisable to regularly check the Terms and various Policies links on the Dukaan platform.
These changes to Dukaan's store plans and pricing reflect the platform's dedication to providing a robust and inclusive e-commerce ecosystem for businesses. As Dukaan continues to evolve, these updates aim to empower entrepreneurs and small businesses in their online selling journey. The introduction of the new Free, Starter, and Growth plans and the expansion of Dukaan Seller Web access will make it even easier for businesses of all sizes to leverage the power of e-commerce.
